Glory Audacity Sdn Bhd
Business Address: 1-1-7, Medan Angsana 3, Bandar Baru, 11500 Ayer Itam, Pulau Pinang, Malaysia
Website: www.gloryaudacity.com
Email: support@gloryaudacity.comContact: +60 12-567 8231
1. Order Processing
All orders are processed within 1–3 business days upon successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Methods
We provide the following fulfilment methods depending on the product or service:
Physical Products: Delivered via trusted courier or logistics partners.
Digital Products / Services: Delivered electronically via email, account access, or download link after payment confirmation.
3. Delivery Timeframe
Within Malaysia: Estimated delivery within 2–5 business days after dispatch.
International Orders: Estimated delivery within 7–14 business days, subject to customs clearance and courier timelines.
Digital Fulfilment: Typically completed within 24 hours after payment confirmation, unless otherwise stated.
4. Shipping Charges
Shipping fees will be calculated and displayed at checkout based on delivery location, weight, and courier service.
Free shipping may be offered during promotional campaigns or for selected orders.
5. Order Tracking
A tracking number will be provided via email once your order has been shipped.
Customers may track their delivery status directly through the courier’s website.
6. Delivery Issues
If your order is delayed, missing, or arrives damaged, please contact us within 48 hours of receiving the item.
We will assist in resolving the issue with the courier service where applicable.
We are not responsible for delays caused by courier services, customs, or incorrect shipping information provided by the customer.
7. Failed Delivery
If delivery fails due to incorrect address or unavailability of the recipient, re-delivery charges may apply.
Customers are responsible for ensuring that shipping details provided are accurate and complete.
8. Contact Us
For any delivery or fulfilment inquiries, please contact us:
Glory Audacity Sdn Bhd
Email: support@gloryaudacity.com
Phone: +60 12-567 8231